Terms of Use

Thank you for using our products and services ("Services"). These Services are offered by ReputationManage. By accessing this website, you agree to adhere to these Terms and Conditions of Use, as well as all applicable laws and regulations. You also agree to be responsible for complying with any local laws that may apply. If you do not agree with any part of these terms, you are not permitted to access or use this site. All materials on this website are protected by copyright and trademark laws.

License to Use

You are granted permission to temporarily download one copy of the materials (such as information or software) from ReputationManage’s website for personal, non-commercial use, and for temporary viewing only. This is a license, not a transfer of ownership, and under this license, you are not permitted to:

• Modify or duplicate the materials;
• Use the materials for any commercial purposes or public display (whether for profit or not);
• Attempt to decompile or reverse-engineer any software on ReputationManage’s website;
• Remove any copyright or proprietary notices from the materials;
• Transfer the materials to someone else or mirror them on any other server.

This license will automatically end if you violate any of these restrictions, and ReputationManage can terminate it at any time. Upon termination of this license or your use of the materials, you must destroy any downloaded materials in your possession, whether in electronic or printed form.

Commercial Use Strictly Prohibited

ReputationManage’s services are intended for personal, non-commercial use only. Any commercial usage of our products or services is strictly prohibited. To ensure compliance with laws and protect our users, the following terms are enforced:

1. You agree not to use our products or services for commercial purposes, which includes, but is not limited to:
   • Promoting or advertising any business, product, or service
   • Generating revenue
   • Gaining any commercial benefit
   • Influencing potential clients or business partners
2. You agree not to use any social media metrics obtained through our services to represent your influence in any commercial context.
3. Using artificially inflated social media data for commercial purposes may be considered deceptive or unfair under applicable laws.
4. If you are a business or represent a business entity, you are prohibited from using our services.
5. ReputationManage reserves the right to immediately suspend services to any user violating this term or applicable laws regarding the commercial use of social media data.
6. Users are responsible for ensuring their use of our services complies with all relevant laws, including those relating to deceptive practices in commerce.

By using our services, you confirm that you understand and agree that they will be used only for personal, non-commercial purposes.

Disclaimer

The materials on ReputationManage’s website are provided "as is." ReputationManage makes no express or implied warranties, and disclaims all other warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights. Furthermore, ReputationManage does not guarantee the accuracy, results, or reliability of the materials on this website, or any linked sites.

Limitations

In no case shall ReputationManage or its suppliers be liable for any damages, including loss of data, profits, or business interruption, arising from the use or inability to use materials on ReputationManage’s website, even if ReputationManage or its authorized representative was notified of the possibility of such damages. These limitations may not apply in jurisdictions where such limitations are prohibited by law.

Billing

Payments on ReputationManage are processed through a secure, verified payment gateway, ensuring no sensitive financial details are entered directly on our website. Payments are processed securely using 256-bit SSL encryption. By purchasing our services, you confirm that you fully understand and agree to what you are purchasing and will not dispute any charges through your credit or debit card institution fraudulently. Additionally, you confirm you have authorization to use the payment method used for the transaction. Any fraudulent chargeback attempts may result in account suspension and/or permanent IP ban, and all evidence will be provided to the relevant parties. Disputes or chargebacks will not be processed until discussed with our support team.

Revisions and Errors

Materials on ReputationManage’s website may contain errors, including technical, typographical, or photographic mistakes. ReputationManage does not guarantee that any of the materials on the website are accurate, complete, or current. ReputationManage may update the materials on the website at any time without notice, but does not commit to doing so.

Links

ReputationManage is not responsible for the content of websites linked to its site. The inclusion of any link does not imply endorsement by ReputationManage. Use of any linked site is at your own risk.

Modifications to Terms of Use

ReputationManage reserves the right to revise these Terms of Use without notice. By continuing to use this website, you agree to be bound by the current version of these Terms and Conditions of Use.

Governing Law

Any claims related to ReputationManage’s website shall be governed by the laws of the Lebanon, excluding any conflict of law provisions. The general Terms and Conditions apply to the use of the website.

Support

We are committed to providing excellent support for our users. For any sales or technical inquiries, please email us at support[at]ReputationManage[dot]com, and we will be happy to assist you.

Service

1. ReputationManage is not affiliated with Google or any of Google’s third-party partners.
2. You are solely responsible for complying with Google’s rules and any applicable legislation. Use of ReputationManage is at your own risk.
3. We are not responsible for your actions or any resulting consequences, including any bans from Google.
4. We require your Google review username to obtain the necessary information via the Google review API. We do not store or share your username with any third parties.
5. While we cannot guarantee the exact number of reviews, we strive to meet your expectations. If you do not receive your services, contact our support team, and we will correct the issue.
6. We cannot guarantee continuous, uninterrupted, or error-free service.
7. It is the customer’s responsibility to ensure their account is set to “public” (and usernames are not changed) during use of ReputationManage. Any downtime caused by changing settings to “private” will not be reimbursed.
8. By purchasing, you affirm you understand what you’re buying and agree not to file fraudulent disputes. Any chargeback will result in permanent suspension from our services, and we will take action to remove any services provided to you.
9. We reserve the right to modify, suspend, or withdraw any part of our service or content without prior notice or liability.
10. It is your responsibility to regularly check for any updates to the Terms.

Refund Policy

General Policy

If you are dissatisfied with our review services, you may request a full refund within 30 calendar days of your initial purchase. Refund requests must be submitted to our customer support team at support[at]ReputationManage[dot]com.

Exclusions

The following are not eligible for a refund:

1. Free credits or promotional services.
2. Services that have been fully delivered and confirmed.
3. Accounts that have violated our Terms of Service.

Refund Process

1. To request a refund, contact our customer support with your order number and reason for the refund.
2. Our team will review your request and notify you within 3-5 business days whether it is approved or denied.
3. If approved, the refund will be processed to your original payment method within 7-10 business days, depending on your financial institution’s processing time.

Right to Deny Refund

We reserve the right to reject refund requests in the following circumstances:

1. Any attempt to misuse or exploit the refund policy.
2. Multiple refund requests for the same or different services by the same customer.
3. Failure to comply with the Terms and Conditions outlined in the Refunds section and other parts of the Terms of Service.

Service-Specific Refund Guidelines

Once the ordered reviews have been delivered and confirmed, they are not eligible for a refund. If you experience issues with service delivery or quality, please contact customer support before the 30-day refund period ends.

Inquiries

If you have any questions regarding this Refund Policy, please contact our support team via email at support[at]ReputationManage[dot]com.

By purchasing from ReputationManage, you acknowledge and agree to this Refund Policy in full. ReputationManage reserves the right to update or modify this policy at any time without prior notice.

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